August 29, 2023 - Expanding your service offering can help you redefine your market position, enhance your value proposition, and transform for growth.

In our latest blog, HPA Senior Advisor Phil Arrata outlines pathways to success as you map your service innovation journey.

June 24, 2022 - What does the reality of a new market correction period with a side order of softening economy mean for your retail business? HPA Partner Richard Berger and Senior Retail Advisor Phil Arrata weigh in.

March 29, 2022 - Despite the appeal of online and mobile shopping, in-store retail is making a comeback. HPA Partner Richard Berger, Senior Retail Advisor Phil Arrata, and Senior Project Leader Andy Fennell discuss how retailers can deliver an exciting customer experience and succeed...